Registered participants can book a preferred collection date and time in advance.
This allows us to better manage visitor numbers and ensure a smoother collection process.
RACE PACK
COLLECTION BOOKING
RACE PACK COLLECTION (RPC) OPENING HOURS
LOCATION
Arena Park, The Kallang
5 Stadium Drive, S397631
5 Stadium Drive, S397631
DATE
TIME
Thu, 3 Dec
11am – 10pm
Fri, 4 Dec
11am – 11pm
Sat, 5 Dec
10am – 6pm
BOOK AN APPOINTMENT
How to book your session?
Only the email address used for your SGIM race registration can be used to book a session.
Each session is limited to one participant only.
1
Select your session
Choose your preferred date and an available time slot.
2
Enter your details
Fill in the required information and submit your session.
3
Check your email confirmation
You will receive an automated email confirming your appointment. Please keep it for reference during race pack collection.
4
Cancel or reschedule
In your confirmation email, access your existing booking via the link.
Select ‘Reschedule’ to choose a new time slot, or ‘Cancel’ to cancel your appointment.
FAQs
Who can make a race pack collection appointment?
Only registered SGIM participants can make an appointment using the email address associated with their race registration.
Can I book an appointment for more than one participant?
No. Each booking is limited to one participant. Each registered participant must make their own appointment using their registered email address.
How do I know if my booking is successful?
An automated email confirmation will be sent to you once your booking has been successfully submitted. Please keep the confirmation email for reference.
What if my preferred time slot is unavailable?
Please select another available date or time slot. We recommend booking early to secure a slot that best suits your schedule.
I did not receive my booking confirmation email. What should I do?
Please check your spam or junk folder first. If you still cannot find your confirmation email, contact the
SGIM support team for assistance.
Can I change or cancel my appointment after booking?
Yes. You can amend or cancel your appointment by clicking the relevant link in your booking confirmation email and following the instructions provided.
Can an authorised person book the appointment on my behalf?
The booking system requires the registered participant’s email address to proceed. An authorised person may assist with making the booking using the participant’s registered email address. If someone is collecting on your behalf, they must present the required documents and a completed authorisation form during collection.
What if I miss my selected appointment time?
You may still walk in for Race Pack Collection if you miss your selected appointment time. However, please note that waiting times may be longer during peak periods. We encourage you to arrive within your selected time slot to help ensure a smoother collection experience.
